Privacy
PLEASE READ THE FOLLOWING CAREFULLY. IT STATES THE PRIVACY POLICY THAT GOVERNS YOUR USE OF ANY Whistler Media SERVICE. This Privacy Policy ("Privacy Policy") applies to all Websites hosted and services provided by Whistler Media, Inc.
At Whistler Media, we recognize the privacy needs of our Customers. You should be able to choose what information you want to share and decide what will happen to that information once it has been shared. Protecting your personal information is vitally important. Please read the following Privacy Policy to understand how your personal information will be treated as you make full use of our many offerings. This policy may change from time to time without notice so please check back periodically. We hope this will increase your awareness about online privacy.
Collected Information
If you choose to register with Whistler Media or place an order with
us, we may ask you to provide us with certain personal information,
such as your name, physical and electronic mail ("e-mail")
addresses, phone numbers, domain name and other information
that by itself, or in combination with other information,
may be identifiable to you as a specific individual. We may
also ask for financial information, such as account or credit
card numbers, and demographic information, such as your zip
code and income level. We gather this information from your
registration, order forms, e-mails, and surveys.
Please be aware that Whistler Media Internet access partners, advertisers, and Websites that have links on our sites, and DSL provider/distributor partners may also collect personally identifiable information about you. The information practices of these Internet access partners, advertisers, and Websites linked to Whistler Media, and DSL provider/distributor partners, are not governed by this Privacy Policy. Similarly, other customer Websites that are hosted by Whistler Media may collect your personal information. What these other sites do with that information is governed by the privacy policy for that site - not this policy - and you are encouraged to review the privacy policy on any site you visit.
Information Requests
You may be able to request information on our sites regarding
products and Services, including technical support and customer
Service, by using online forms. We may ask that you provide
certain contact information to allow us to fulfill your request
and to send you information about Whistler Media's products and Services.
Security
Ordering online with Whistler Media is secure and convenient. Our
ordering process is protected by the Secure Socket Layer ("SSL")
protocol, which encrypts your information and confirms the
identity of the Whistler Media server before completing your transaction.
Netscape Navigator 2.0 + (or better) and Internet Explorer
3.0 + (or better) support the SSL protocol. We recommend you
use the latest browsers to ensure that you are protected by
advances in security technology.
Children's Guidelines
Although Whistler Media's sites are not geared towards children,
Whistler Media nonetheless attempts to protect children. Whistler Media
must, however, rely on the information provided to us by visitors
to our sites. As a result, it is impossible for us to guarantee
with absolute certainty that the information collected and
utilized by Whistler Media is not derived from a child. Click on
http://www.ftc.gov/kidzprivacy
for more information.
Disclosure
Whistler Media will not sell, rent, trade, or disclose individual
Customer information to any third parties or outside companies
who will use the information to contact you or who will share
the information with others without your permission. It may
be necessary to disclose information in special cases when
we have reason to believe that disclosing the information
is necessary to identify, contact or bring legal actions against
someone who may be violating Whistler Media's policies or may be
causing injury to or interference with (either intentionally
or unintentionally) the rights or property of Whistler Media, other
Whistler Media users, or anyone else that could be harmed by such
activities. Whistler Media may disclose or access account information
when we believe in good faith that the law requires it or
for administrative and other purposes that we deem necessary
to maintain, Service, and improve our products and Services.
Please note Whistler Media may disclose demographic information, e.g., zip codes, as a whole to third parties. Individual demographic information will not be available to third parties or outside companies without your permission.
Use of Information
The use of an individual's e-mail address is necessary to
keep our Customers well informed of maintenance issues, escalated
critical issues and problem resolutions that may arise with
your Whistler Media Service. We may also use e-mail addresses to
provide our Customers with informative newsletters.
We like to keep our Customers informed via e-mail and other means. Sometimes Whistler Media uses personal and demographic information to help us determine which Whistler Media products and Services are most likely to be of interest to you or help diagnose problems with our servers or administration of our sites. We also use demographic information to gather general interest in our products, to help in the analysis of product usage, purchasing, and target markets.
Please note that Whistler Media does provide information to outside companies (such as a credit card processing company) who perform certain functions on our behalf for billing purposes. We will not permit those companies to use the gathered information for other than the stated purpose.
Correct/Update
If you want to change or modify information you have previously
provided to us, please either go back to the site where you
provided such information or contact us by sending an email
to: hosting@whistlermedia.com
Cookies
Our Web servers may place small bits of text or "cookies"
onto your computer's hard drive. Cookies enable us to deliver
content specific to your interests and keep track of your
password so you do not have to re-enter it each time you visit
our Websites. After you accept a cookie, it is passed from
your browser to our servers each time you request a page.
This cookie consists of a unique token that anonymously identifies
to the server so that you can more easily access the features
of the Whistler Media Service. Please note that you may configure
your Web browser to warn you before you accept a cookie.
Customer E-mails
Whistler Media will not read or disclose e-mail content to others
unless required by law or deemed necessary to operate our
Services.
Contacting the Website
If you have any questions about Whistler Media's privacy policy or
the privacy practices of our Websites, please contact us
by sending an e-mail to hosting@whistlermedia.com.
Links to Other Sites
Whistler Media's sites contain links to other Whistler Media
Websites. You will find that all Whistler Media owned
Websites are governed by this same Privacy Policy. For
more information, click on hosting@whistlermedia.com.
Links to other non-Whistler Media Websites are governed
by those Websites' privacy policies.
Changes to the Privacy Policy
In the event our Privacy Policy needs to be modified, those
changes will be reflected in the next revision of this Privacy
policy which will be posted on the Whistler Media Websites. Please
check back often to review any revisions.